Visible vs. Verizon: Which plan fits your needs and budget?

Visible's plans are an exceptional value for individual lines, while Verizon offers tempting multi-line pricing and streaming service discounts.

Visible vs. Verizon: Which plan fits your needs and budget?

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Visible Wireless is a mobile virtual network operator (MVNO) owned by Verizon, so both carriers share the latter's extensive coverage in the US. However, Visible offers such great value that it's tough to justify and recommend Verizon's mainstream plans for most people, especially for accounts with fewer lines.

In summary, Visible generally offers better value for unlimited data, 5G network connectivity, and mobile hot spot data. On the flipside, Verizon's multi-line pricing and exclusive discounts to popular third-party services could save more for certain groups than Visible does.

Below, we break down the major carrier and its budget subsidiary by their plan offerings, coverage, discounts, and customer support, assessing their comparative value for various use cases.

Visible vs. Verizon: Plans and flexibility

Visible offers economic options among the best cheap cell phone plans, while Verizon has both value-based and high-end plans. As shown below, you can ignore Verizon's budget-conscious prepaid plans, which are poor value compared to Visible's plans.

With that, Visible and Verizon's postpaid plans each offer three worthwhile tiers. All include unlimited data, with pricier options on both providers containing premium data, access to Verizon's fastest 5G network, and more or faster mobile hot spot data.

Visible's pricing is currently standard, and the carrier isn't running any promotions. However, it offers discounts for annual payments.

Verizon also has set pricing, but it often runs promotions for new customers and those switching from another carrier.

Verizon postpaid plansVerizon Unlimited WelcomeVerizon Unlimited PlusVerizon Unlimited Ultimate
Premium dataNoneUnlimitedUnlimited
5G Ultra Wideband (mmWave)Yes (limited to 25Mbps)YesYes
Mobile hot spotOptional extra30GB60GB
Incentives

$360 credit when you BYOP

Third-party service discounts

Verizon Home Internet discount

$360 credit when you BYOP

Up to 50% off single smartwatch/tablet plans

Third-party service discounts

Verizon Home Internet discount

$540 credit when you BYOP

Up to 50% off two smartwatch/tablet plans

Third-party service discounts

Verizon Home Internet discount

Monthly price per line with autopay discount (1, 2, 3, 4+ lines)$65, $55, $40, $30$80, $70, $55, $45$90, $80, $65, $55
Visible plansVisible standardVisible PlusVisible Plus Pro
Premium data

None

Truly unlimited deprioritized data

UnlimitedUnlimited
5G Ultra Wideband (mid- and high-band)NoYesYes
Mobile hot spotUnlimited, 5MbpsUnlimited, 10MbpsUnlimited, 15Mbps
Incentives

$5 discount on Verizon Home Internet

Smartwatch service optional extra

Save $25 with annual payment

$10 discount on Verizon Home Internet

Smartwatch service optional extra

Save $45 with annual payment

$10 discount on Verizon Home Internet

Smartwatch service included

Save $90 with annual payment

Monthly price per line

$25

$35

$45
Price per line with annual payment$275 (8% off monthly payment cost)$375 (10% off monthly payment cost)$450 (16% off monthly payment cost)

Verizon's prepaid plans are shown below. Compare them with Visible's plans above and the best prepaid phone plans broadly, and it's clear Verizon's prepaid plans offer inferior value. Visible's base plan has unlimited data and mobile hot spot data, while Verizon's base 15GB plan, which costs more, has a mobile hot spot that pulls from its monthly 15GB allotment.

Verizon prepaid plans15GBUnlimitedUnlimited Plus
Premium dataNoneNone50GB, deprioritized unlimited data after
5G Ultra Wideband (mmWave)NoNoYes
Mobile hot spotShared with 15GB data allowance5GB25GB
Incentives

Loyalty discounts:

$5/month after three months

Add'l $5/month after nine months

$10 total in loyalty discounts

(Loyalty discount cannot be combined with $10 autopay discount)

Loyalty discounts:

$5/month after three months

Add'l $5/month after nine months

$10 total in loyalty discounts

(Loyalty discount cannot be combined with $10 autopay discount)

Loyalty discounts:

$5/month after three months

Add'l $5/month after nine months

$10 total in loyalty discounts

(Loyalty discount cannot be combined with $10 autopay discount)

Monthly price per line with autopay discount$35$50$60

Visible vs. Verizon: Deals and discounts

When it comes to additional deals, discounts, and incentives, Verizon clearly surpasses Visible.

Unlike Visible, Verizon's myPlan offers discounts on popular third-party services, like the Disney Bundle, Netflix and Max, Apple One, Apple Music, and YouTube Premium. You'll save money if you subscribe to any of these services separately or plan to. Combined with multi-line discounts for four or more lines, the streaming perks set Verizon's flagship plans as our top pick among the best family cell phone plans.

A screenshot of the Verizon streaming service discounts.
Verizon's myPlan can justify its cost through discounted streaming services.

Verizon also offers tempting bring-your-own-phone (BYOP) credits worth up to $540 and deals on new phones that can often cover their full cost. Just note that the credit for both these phone-related incentives is applied to your monthly bill for 36 months, and the credits end if you change phones before that period.

A special note on buying a new phone through Verizon with a deal: You basically need to use the same phone for three years to make full use of the deal. If you switch phones before 36 months, you'll have to pay off the remaining balance of the phone.

In contrast, Visible's deals offer relatively few worthwhile options for discounted cell service tied to certain phones or discounts on a limited number of phones.

Verizon's Unlimited Plus and Unlimited Premium plans offer 50% discounts on connected device plans (two devices for the Premium plan), like smartwatches or tablets. Meanwhile, only Visible's highest-tier Plus Pro plan is bundled with a smartwatch plan worth $10/month.

Both Visible and Verizon offer discounts for Verizon Home internet customers, though Verizon's discount is slightly higher than Visible's.

Visible vs. Verizon: Coverage and data speeds

As detailed in our Visible Wireless review, Visible is a Verizon subsidiary, so it shares Verizon's data speeds and coverage for LTE, standard 5G, and 5G Ultra Wideband.

NetworksVerizon and Visible advertised data speeds
5G Ultra Wideband195-634 Mbps
Standard 5G35-143 Mbps
4G LTE11-75 Mbps

Verizon's coverage map has wide-reaching LTE and 5G Ultra Wideband (mid- and high-band 5G) coverage for urban, suburban, and rural areas. Yet, its standard low-band 5G network is comparatively sparse.

A screenshot of the Verizon coverage map in the US.
Verizon's 5G and LTE coverage extensively covers the US.

Unlike its premium tiers, Visible's standard plan doesn't include access to Verizon's 5G Ultra Wideband network. It only includes Verizon's comparatively sparse standard 5G connectivity. That means some customers on Visible's standard plan might connect to Verizon's slower and older LTE network more often than its standard 5G network, depending on their location.

A section of Visible's coverage map showing coverage of LTE and 5G networks around the Finger Lakes region in NY state.
A section of Visible's standard plan coverage map shows its sparse standard low-band 5G coverage (dark blue) compared to its LTE coverage (light blue), meaning many people on its standard plan might rarely connect to a 5G network.
A screenshot taken from Visible's coverage map showing its LTE, 5G, and mmWave network coverage.
A section of Visible's Plus plan coverage map shows its greater mid- and high-band 5G coverage (teal). These customers have a much higher chance to connect to a 5G network than those on Visible's standard plan.

If Verizon's network doesn't cover your area well, neither will Visible's. If that's the case, you should look at the best cell phone plans from another carrier, like AT&T or T-Mobile, or the excellent value-based providers that run on their networks, like Mint Mobile, Tello, and US Mobile. See our guides to Mint Mobile vs. Visible and Tello vs. Visible for comparative breakdowns of the popular MVNOs.

In addition to examining Verizon's coverage map granularly, we recommend asking local neighbors, friends, and family about their experience with Verizon (or a Verizon MVNO) to ensure adequate coverage.

Visible vs. Verizon: Customer support

Visible vs. Verizon: An original photo of the Verizon app open to the Manage plans page.
Verizon's variety of customer support options is a notable advantage over Visible.

Unlike Visible, Verizon gives you the option to speak to a live customer support agent, albeit after starting with automated support. It also has physical locations, which is advantageous for more complex questions or issues where phone calls and online chats can be inefficient or ineffective. The Verizon app has everything you need for plan management as long as you stick to the "Account" tab — the other tabs like "Shop" and "myAccess" are mostly unhelpful clutter.

Visible vs. Verizon: An original photo of the Visible app open to the Shop tab.
Visible's app also has a prominent "Shop" tab that isn't applicable for daily use.

Meanwhile, Visible doesn't offer phone-based support, nor does it have physical locations. Customer support can be reached over online chat in the app or website. You're started off with automated support and relayed to a live agent if the automated option isn't effective. Visible support can also be reached over X (@visiblecare) and Facebook Messenger (@VisibleMobile).

Visible's app is similarly cluttered with a "Shop" tab, and you only really need the "Account" tab to manage your plans.

Visible vs. Verizon: Which should you sign up for?

Visible vs. Verizon: An original composite graphic of the Visible and Verizon app logos against gradient yellow backgrounds.
Visible's plans are an exceptional value for individual lines, while Verizon offers tempting multi-line pricing and streaming service discounts.

Visible and Verizon offer the same coverage and speeds, so the choice boils down to your budget and, to an extent, how many lines you have in your account. Optionally, it also depends on whether you value and can take advantage of the deals, discounts, and incentives each carrier offers, especially Verizon's.

Based purely on value without deals, discounts, or incentives, we'd recommend most people sign up for any Visible plan as long as the cost per line is significantly lower than Verizon's plans per line.

As for specific plans, we find mid-range options offer the best balance of connectivity, features, and value. With that in mind, we like Visible's Plus plan for its incredible unlimited premium data allowance and access to Verizon's 5G Ultra Wideband network. We also appreciate its unlimited mobile hot spot data allotment, and 10Mbps is plenty fast for most hot spot needs.

If you can make good use of the major carrier's multi-line discounts and deals on third-party services, Verizon's Unlimited Plus plan would be our pick for its unlimited premium data, 5G Ultra Wideband connectivity, and generous 30GB of mobile hot spot data, which set it apart among the best unlimited data plans.

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