Gender characteristics of service robots can influence customer decisions
While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of decision-making power, 'cute' design features -- such as big eyes and raised cheeks -- affect both men and women similarly, according to new research.
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While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of decision-making power, 'cute' design features -- such as big eyes and raised cheeks -- affect both men and women similarly, according to new research.
